1. Introduction

We, at maekido(“Company,” “we,” “our,” or “us”) respects your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, interact with our services, or engage with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect the following types of information:

2.1. Personal Information

We may collect personally identifiable information (“Personal Data”) such as:

• Name, email address, phone number, and mailing address;
• Payment and billing information (when subscribing to any of our services);
• Any other information you voluntarily provide when contacting us;

2.2. Non-Personal Information

We may collect non-personally identifiable information, such as:

• Browser type, IP address, and device information;
• Website usage statistics through cookies and analytics tools;
• Preferences and interests related to our products and services;

3. How We Collect the Data 

Data is collected when you visit the website, through the means of cookies and when you share data with us.  

4. How We Use Your Information

• Process payments;

• Deliver services offered by maekido;

• Revert to any of your queries;

• To share our updates, offers and support;

• Offer you, our services and to help evaluate and improve the same; 

• For legal and regulatory compliance;

• For our advertising and marketing and to evaluate & improve the same;

5. Legal Basis for Processing Personal Data (GDPR Compliance)

• Under the General Data Protection Regulation (GDPR), we process personal data based on:
• Consent: When you provide consent for marketing or communications.
• Contractual Obligation: When data is required to fulfill a transaction or service.
• Legal Compliance: When necessary to comply with laws and regulations.
• Legitimate Interest: When processing is necessary for business improvements or fraud prevention.

6. Data Sharing & Disclosure

We do not sell or rent your data. However, we may share your information with:

• Service Providers: Payment processors, logistics partners, and IT support providers who assist in delivering our services.
• Legal Authorities: If required by law, regulatory agencies, or to enforce legal rights.
• Business Transfers: In case of a merger, acquisition, or asset sale, data may be transferred to the new entity.
• All third-party providers handling your data are contractually obligated to protect your privacy.

7. Data Retention

We retain personal data only as long as necessary for:

• Providing services and fulfilling transactions.
• Compliance with legal and regulatory obligations.
• Resolving disputes and enforcing agreements.
• When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure which includes restricted access to personal data within our organization. However, despite our best efforts, no online data transmission is 100% secure. We encourage users to take precautions when sharing personal information.

9. Your Rights 

9.1. Generally, you are under no obligation to provide any data to us. Nonetheless, unless you provide us with some data, we may be unable to provide you with certain features and services.

9.2. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Opt out of specific data processing activities.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, feel free to contact us.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing this policy periodically.

13. Applicable Law and Jurisdiction

Any dispute arising out of or relating in any way to this policy shall be interpreted in accordance with the laws of India. You also agree to resolving any dispute or claim by a court of competent jurisdiction located in Hyderabad.

14. Contact Us

For questions or concerns regarding this Consent Notice or to raise any grievances, you can contact us at:

• Email ID: contact@maekido.in
• Website: www.maekido.in